
What is required to deliver an arrangement to a hospital?
For hospital deliveries, please include the full legal name of the recipient, plus hospital name, room number, and ward.
The driver will work with the hospital for it to be delivered to the patient's room.
Arrangements delivered after a patient is discharged cannot be retrieved. They will be donated to the hospital.
Can I send balloons to a hospital?
Yes, however, only mylar balloons. Latex balloons are not allowed in hospitals due to latex allergies. We offer mylar balloon bouquets or mylar balloons as add on items to products. Additionally, we offer candy and stuffed animals as add on items. We don't offer latex balloons.
Should I send flowers to a hospital for a recipient who's only staying for a short time?
Hospitals often move patients to different departments and locations. To ensure delivery, we recommend only sending flowers, plants, or gifts if the patient stays for more than two nights after your delivery is scheduled.
Are there areas of the hospital where I cannot send flowers?
Rose Hill Flowers is committed to comply with all hospital rules and regulations. Different hospitals may have different rules around delivery, but in most cases we cannot deliver to Emergency Rooms, Intensive Care Units (ICUs), Neurology or to anyone who has not been admitted yet. Flowers cannot be delivered to patients in surgery without an assigned room.
For hospital employee deliveries, do I need a specific location?
Yes, it is best if you provide us with a building name, department, and floor/suite number. Additionally, please provide a cell phone and department phone number. Hospitals are large and often have many buildings. Correct information will ensure your gift is delivered in a timely manner.