What are your hours of operation?
Our shop is open Monday through Saturday, 8:00 a.m. to 5:30 p.m.
When and how can I place orders?
Simply use the option listed below that is most convenient for you! * Call the shop at (615) 833-8555 or toll-free at (800) 886-3768 * Contact us with your request by e-mail at [email protected]. * Place an order on this website (click here). * Fax your order to 615-831-0909.
Do you offer same day delivery?
Place your order by 12 noon and it will be delivered by the end of the day, Monday through Saturday.
How will I know that my order has been received?
All online orders are confirmed by e-mail. If you place an order by fax you will be contacted by e-mail, return fax or by telephone to confirm your order.
Will my order be right?
We guarantee 100% satisfaction on all floral and gift items. For out-of-town orders, we work with the most quality-conscious florists in the nation and back their work with our own 100% satisfaction guarantee. If not completely satisfied, please contact our Customer Service Department at 615-833-8555.
Are there any delivery fees?
There is a standard fee to deliver to the entire Metro Nashville area and many surrounding communities extending from Franklin to Hendersonville, and from Mt. Juliet to Antioch . If special delivery by courier is required, additional charges will be incurred.
Each out of town order carries a wire relay charge as well as a delivery fee.
Are taxes added to my order?
The current tax rate of 9.25% is applied to all orders whether placed in person, by phone or over the internet.
How will I know that my order has been successfully delivered?
All deliveries are made on the date you request unless there are special, unforeseen complications.
Need More Help?
Contact our support team! We'd be happy to provide a quick, friendly, personalized answer.